UX Research · Research Strategy · Cognitive Accessibility

Researching how people participate in cognitively demanding systems.

I study the hidden effort required to turn intention into action when systems demand more cognitive translation than people have available.

My work connects qualitative research, systems thinking, accessibility, and careful observation across digital, organizational, and physical environments.

The translation layer is often where participation breaks down.

People rarely interact with systems as raw intention. They translate thought into forms, workflows, documents, prompts, schedules, and institutional language. That translation has a cost.

I’m interested in the conditions that make that cost visible: ambiguity, fluctuating capacity, sensory load, organizational expectations, and tools that assume a particular way of thinking.

Working model

Human intent → translation work → system requirements

Across my current work, the research question is not simply whether a system is usable. It is how much effort the system asks people to spend becoming legible to it.

Short investigations into participation, cognitive bandwidth, and institutional systems.

Working memos are used to develop questions, test distinctions, and connect observations across disciplines. They are intentionally provisional.

I research the gap between how systems are designed and how people actually experience them.

My path into UX includes service work, education, bodywork, business ownership, spatial design, and formal UX training. The throughline is observation: understanding what people are trying to do, where friction appears, and what changes when a system responds to the person rather than the other way around.

Read about my approach →

Current focus: qualitative UX research, research strategy, cognitive accessibility, human factors, and systems where participation is shaped by more than the interface alone.